Refund policy
Premium skills are digital downloads. Once your purchase is complete and the file is available to you, the sale is final, and we do not offer refunds or exchanges. The exceptions we always honour are listed below, and everything you need to judge a skill is on its listing before you pay.
Last updated 17 September 2026.
Sales of digital downloads are final
When you buy a premium skill, you receive the files straight away: a SKILL.md file, and any scripts or templates that skill ships with. A downloaded file cannot be returned, and we have no way to take it back, so we do not offer refunds, credits or exchanges once the purchase is complete and the download is available in your account.
At checkout you confirm that you want immediate access to the files, and that you accept that the sale is final once that access is given. Where the law in your country gives you a cancellation right for digital content, that confirmation is the point at which you agree to give it up in exchange for immediate delivery. If you are not ready to accept that, do not complete the purchase: nothing is charged until you do.
What we always put right
A final sale is not a licence to keep money we should not have. These four situations are always corrected, and the first two are refunded in full without any discussion.
A duplicate charge
You were charged more than once for the same skill. We refund every extra charge in full.
Access never worked
You paid and the download never became available. We either fix the access or refund the purchase in full.
Not as described
The skill is materially different from what its listing said. Tell us what differs, and we refund it.
Where the law requires it
If consumer law where you live requires a refund in your situation, that law comes first and we follow it.
Outside those situations we cannot refund a purchase, including a change of mind, buying the wrong skill by mistake, or a skill working exactly as described but not suiting your setup. Read the next section before you buy, and ask us anything that is not clear on the listing.
What to check before you buy
Every premium listing is written so you can judge it without paying first. Before you buy, read:
- What it does, and the problem it removes from your workload.
- How it works from start to finish, including the ordered steps and what proves each step finished.
- How it checks its own work, and what it does when something fails.
- Its limits and boundaries, which say plainly what it will not do.
- The execution type, runtimes and permissions, so you know it runs where you work.
Most skills in the directory are free, so you can try a free skill for the same job first. Ask us before you buy if anything is unclear. We would rather answer a question than take money for the wrong skill.
What your purchase always includes
- One payment. There is no subscription and no recurring charge.
- Permanent access. The skill stays in your purchases, and you can download it again whenever you need it.
- Free updates. When that skill is improved, the later version is yours at no extra cost.
- Your card details stay with Stripe. Payment happens on Stripe's hosted page and card numbers never reach this site.
How to raise a problem
Email us through the contact page and include three things: the receipt reference from your purchase, the name of the skill, and what went wrong. Your receipt reference is on your receipt page and next to the purchase in your purchases. We aim to reply within two business days.
If you think a charge is wrong, please contact us before asking your bank to reverse it. A dispute raised with your bank takes weeks to resolve and locks the purchase while it runs, whereas a duplicate charge or a broken download is usually fixed the same day.
Questions about refunds
Can I get a refund on a premium skill?
No. A premium skill is a digital download. Once your purchase is complete and the file is available to you, the sale is final and we do not offer refunds or exchanges.
What if I was charged twice for the same skill?
We refund the duplicate charge in full. Email us with the receipt reference from either charge and we will return the extra payment.
What if the download never worked?
If you paid and the download never became available to you, tell us. We will either fix the access or refund the purchase in full. You are never charged for a file you could not get.
What if the skill is not what the page described?
Tell us what the listing said and what you received. If the skill is materially different from its listing, we refund it. This is about the listing being wrong, not about the skill being a different choice from the one you wanted.
How do I avoid buying the wrong skill?
Every listing states what the skill does, the steps it follows, the edge cases it handles, its limits, the permissions it needs, its execution type and the runtimes it supports. Read those first, and ask us before you buy if anything is unclear.
Do I keep the skill forever?
Yes. Every skill you buy stays in your dashboard. You can download it again as many times as you need, and later versions of that skill are yours at no extra cost.